Ecom-KA2
Customer deep-dive · Jun 2026 · Tier 1 · Corrugated Cases
This week, Ecom-KA2 ran at 95% of plan — a RMB 4M revenue shortfall — with ASP -2.0% QoQ and OTIF 96.6% (2 late). The biggest risk is ASP -2.0% QoQ1, driven by price-down pressure outpacing premium mix shift. Next, Defect 104 PPM2, driven by process capability drift at supplying site. Focus next on accelerate premium qualifications to defend blended asp.
- Attainment slipped -3.2pp to 95%
- OTIF up +0.8pp to 96.6%
- P2Lift OTIF to 97% — 2 late shipment(s) to clearOpenOwner:Due:Impact:Why:OTIF96.6%Late shipments2
- P3Reduce DSO — collect on RMB 137M AROpenOwner:Due:Impact:Why:DSO48 dAR balanceRMB 137M
Week-over-Week Movement
2 improved3 worsened· Jun 2026 vs May 2026Biggest Drivers
- ASP -2.0% QoQ — Price-down pressure outpacing premium mix shift
- Defect 104 PPM — Process capability drift at supplying site
Automated Risk Signals
ASP -2.0% QoQ
Driver: Price-down pressure outpacing premium mix shift
Focus: Accelerate premium qualifications to defend blended ASP
Defect 104 PPM
Driver: Process capability drift at supplying site
Focus: Tighten SPC limits; verify incoming liner moisture
Revenue: plan, actual, forecast & last year
Ecom-KA2 — monthly RMB M · actual bars turn amber/red below plan · forecast next 3 months
Commercial & Financial
Jun 2026
| Revenue (actual) | RMB 85M | plan RMB 90M |
| Attainment | 95% | |
| ASP | ¥3.07/m² | -2.0% QoQ |
| Share of wallet | 47.6% | |
| Channel | Domestic | domestic only |
| FX exposure | RMB 0M | export revenue at FX risk |
| Contract | Active | ends 2028-03 |
| AR balance | RMB 137M | DSO 48 d |
Fulfillment & Inventory
Jun 2026
| OTIF | 96.6% | target 96% |
| Late shipments | 2 | |
| Volume | 27,792 KSqM | plan 29,241 KSqM |
| FG stock | 22,233 KSqM | 24 DOH |
| Aging >60d | 4.0% |
Quality & NPI
Jun 2026
| Satisfaction | 4.0/5 | |
| Quality PPM | 104 | |
| Open complaints | 0 | 0 crit / 0 major |
| Claim cost | RMB 0M | |
| NPI pending | 0 | 0 delayed |
| NPI rev at risk | RMB 0M |
Qualification Pipeline
NPI projects & revenue at risk
No active qualifications.
Complaint Tracker
Root cause linked to originating site
No open complaints.
4-Week Execution Plan
Weekly focus & status
| Week | Dates | Focus / plan | Owner | Status |
|---|---|---|---|---|
| Week 1 | Jul 2026 1–7 | Weekly demand review & lock production allocation | Kevin Zhao (Account Mgr) | ON TRACK |
| Week 2 | Jul 2026 8–14 | Expedite open POs & confirm OTIF recovery plan | David Chen (Supply Planner) | AT RISK |
| Week 3 | Jul 2026 15–21 | Inventory rebalancing — trim FG DOH to target | Mia Liu (Ops Planner) | ON TRACK |
| Week 4 | Jul 2026 22–28 | QBR prep — next-quarter forecast alignment & contract review | Kevin Zhao (Account Mgr) | PLANNED |
Major Milestones
Upcoming commitments
| Milestone | Target | Owner | Status |
|---|---|---|---|
| Contract renewal — Active | 2028-03 | Account Manager | ON TRACK |
| Sep 2026 volume commit (29,241 t plan) | Sep 2026 | Supply Planner | PLANNED |
Action Plans
Prioritised for the next 4 weeks
| Prio | Action | Owner | Impact | Due |
|---|---|---|---|---|
| P2 | Lift OTIF to 97% — 2 late shipment(s) to clear | David Chen (Supply Planner) | OTIF 96.6% | Jul 14, 2026 |
| P3 | Reduce DSO — collect on RMB 137M AR | Helen Xu (Finance) | DSO 48 d | Jul 28, 2026 |
CRM Engagement Records
Logged sales engagement · Jun 2026
- 2026-06-26Meeting· VP ProcurementKevin Zhao
Confirmed H2 tender cadence; volume commit review to start next month.
- 2026-06-08Visit· Purchasing HeadKevin Zhao
Presented VMI joint-inventory proposal; customer interested, wants draft this month.
- 2026-06-03Email· Category BuyerDavid Chen
Shared quarterly ASP benchmark; flagged price-down expectation for next cycle.
Account Engagement Risk Board
Owner Kevin Zhao · cadence & signals
- Open commitment: Open commitment — VMI draft due — from Visit on 2026-06-08